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Returns & Exchanges
At Clearspring, we take pride in the quality of our organic and authentic food products. If your order arrives damaged or incorrect, we offer a straightforward return process to ensure your total satisfaction.
Return Process
- 1.Contact Support
Email our customer care team within 14 days of receipt with your order number and a brief explanation of the issue.
- 2.Provide Documentation
For damaged or spoiled items, please attach clear photographs of the product and packaging to help us process your claim faster.
- 3.Return Authorization
Once approved, we will provide a return authorization number and instructions on whether the item needs to be shipped back to our warehouse.
- 4.Refund or Replacement
After verification, we will issue a full refund to your original payment method or dispatch a replacement product at no additional cost.